What does Bridgewater Digital's Software offer?
How Does Bridgewater Digital's Software Compare?
Manage multiple locations
Collect reviews via customized funnel allowing triaging of negative reviews
Embed review collection widgets on business websites, social pages, etc.
Provide a mobile-optimized customer experience through the funnel
Generate reviews on target major, local and industry sites
Guide customers with clear instructions and conversion triggers to leave reviews
Engage customers with coupons and offers
Customize and automate email and text message campaigns, templates, timing and sequence
Upload campaign recipients in bulk via CSV or Excel file
Measure performance with open, click and conversion tracking
Collect reviews on-location with compliant “kiosk mode”
Add campaigns to all customer interactions with email snippets, widgets
Order printed review invites for low-tech, offline campaigns
Exercise complete creative control over email, SMS and MMS templates
Monitoring and Reporting Features
Monitor major, minor and industry-specific review sites for new reviews
Get review alerts or send to staff based on custom criteria
Respond directly to Facebook and Google reviews from one dashboard
See data on reviewer clicks, click-throughs and conversions through the funnel
Auto-share positive reviews (including images) to social media profiles
Stream your latest and greatest reviews to your website